Yvonne Garcelon

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In this certificate program, students expand their knowledge of, and gain valuable insight into, the management, operations, and financial viability of hotel facilities that provide limited or expanded services depending upon the current economic climate. Emphasis is on front office management and operations, food and beverage management as it supports the lodging concept, accounting and financial systems, marketing in a socially networked environment, facilities management, managing human capital, customer relations and resolution of service issues, and the development of new revenue streams. Discussions focus on the legal environment in which hotels and restaurants operate and the various types of ownership agreements that exist.

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New York University School of Professional Studies

Established in 1934, the reputation of NYU-SPS arises from its place as the NYU home for study and applied research related to key knowledge-based industries where the New York region leads globally.